FAQs

Frequently Asked Questions

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Can I track my order ?

Yes, once your order is shipped, You will be provided a tracking number to monitor the progress of your delivery.

Visit the tracking page HERE

Do you ship overseas?

NO, we only ship within the UK at the moment.

What is your refund policy?

You get a full 100% refund for non sale items and non discounted items. Refund policy lasts 30 days after delivery. 

How do returns work ?

Start a refund or exchange by simply emailing us at support@dumory.com

How long is delivery ?

Orders typically take 5-12 business days to arrive.